FlexNet Connect enables you to gain insights into what your installed base is using and values in your products.
FlexNet Connect also delivers software updates and patches, data and marketing messages, such as reminders for expiring maintenance, directly to your end-users' systems. The users of your software products expect to stay connected to you after initial installation. They expect easy access to your latest software updates and to be notified of important announcements.
Derive deep customer insights
* Better understand your installed base with data on total customer size, versions in use, and upgrade patterns
* Learn how customers value your software by seeing which features are most popular
* Use real customer data to create better marketing campaigns and more competitive products
Cut Costs with Electronic Software Updates
* Cut support costs by keeping users on your most current version
* Cut product fulfillment, software upgrade delivery, and renewal costs
* Increase customer satisfaction by proactively delivering electronic software updates
Improve Customer Communication with In-Product Messaging
* Deliver marketing messages to customers and evaluators as they use your software
* Target users based on their product version, location, entitlement status, and more
* Reach all of your customers directly, even if they purchased through a reseller
This crazy application tells us about third party upgrades available but FAILS TO UPGRADE ITSELF. It has been kicking around on my PCs for more than a decade and continues to use Internet Explorer for it's preferred browser. It should really access the preferred browser of the PC Owner but if it must insist on over-riding this it could at least defer to the latest version of its preferred browser and if that is no longer supported then the replacement browser.